Returns - Perrotin Store Paris

Place your order before December 18 to receive it before Christmas! — Perrotin Store Turenne & Matignon will be open on December 22, 23 and 24! — Discover our special "Christmas Market" at Perrotin Store Matignon in December

Returns

RETURNS

DAMAGED PARCEL:

If the parcel is visibly damaged, you should refuse it at the delivery or accept it with reservations.

If you happen to discover the damages after accepting the delivery, please make a list and take pictures of all the visible damages and contact us at store@perrotin.com. We will take care of the exchange or replacement if the situation justifies it.

RETURN POLICY:

In the case you would not like to keep your order, you can return it to us within 14 days after reception. The shipping will be at your expense. If you want to process a return please contact us at store@perrotin.com, we will give you instructions on the process.